How to cancel Premium or update your card
Updated
The owner opens Plan & billing on the website and taps Manage subscription & card. Cancel or change the card in the Stripe page that opens.
Steps
- Sign in on the hausync website.
- On Home, tap the house name at the top. Under Settings, tap Plan & billing.
- Tap Manage subscription & card.
- On the Stripe page, cancel the subscription or update your card.
- When you're done, go back to hausync.
Good to know
- Only the owner can manage the subscription.
- If a payment fails, the owner sees Your card was declined. with an Update it link. Premium keeps working while Stripe retries the card.
- After cancelling, the house goes back to the free plan. What you made with Premium stays readable.
- The store apps don't show this button. Use the website.
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